Hi, I'm Rakshak
Enterprise Product Design Leader Building Impactful Digital Experiences.
- Exptertise in driving the UX Strategy for scalable, AI-driven products.
- Proficient in AI-First Design delivery, scaling enterprise Design Systems, and leading DesignOps.
- Strategic leader with strong experience in Product Management, leading Design CoE, building and mentoring global Design teams, and managing cross-functional product teams.
20+ Years
Product Design Experience
10+ Years
Cross-Functional Team Leadership
10+ Years
Product and Project Management
Key Accomplishments
Delivering scalable, user-centered solutions through strategic thinking and innovation.
- Directed UX strategy for 12+ AI-powered products, serving Verizon's 120M+ customers and 140K+ employees
- Led end-to-end UX strategy and design execution for 50+ enterprise digital products (B2B, B2C & SaaS)
- Integrated AI and emerging technologies into the product design lifecycle, increasing design delivery by 20%
- Redesigned 10+ legacy HR systems into a unified "OneHR" platform, driving 12M+ in operational savings
- Led multi-vendor global delivery model. Executed 5 global design RFPs/SOWs, achieving 15% cost savings
- Established UX research program, driving data-driven design decisions and increasing UX investment by 25%
- Onboarded and managed 60+ global vendor design resources while governing 10M+ in budget approvals
- Built and scaled Enterprise Design Systems across portfolios, reducing design-to-dev handoff time by 30%
- Champion UX innovation through 20+ PoCs, driving AI adoption and emerging technology integration
- Scaled DesignOps across portfolios, optimising design processes and improving team productivity by 25%
- Founded and led the community "UX/UI Professionals at Verizon," growing engagement to 500+ members
- Led and contributed to 30+ design events, project showcases, design hackathons and brownbag sessions
Skills & Competencies
Proficiency in modern and AI-powered design skills and competencies.
- AI-First Product Design Strategy
- UX Vision, Strategy, and Roadmap
- Enterprise Design Thinking
- AI-Enabled User Research & Insights
- Data-Driven Design & Experimentation
- People & Cross-Functional Team Leadership
- Business & Executive Stakeholder Management
- Change & Risk Management
- Agentic UX & Intelligent Interfaces
- AI-Powered Design Tools & Prompt Engineering
- Multi-Modal UX (Voice, Chat, and Touch)
- Accessibility & Inclusive Design (WCAG, ADA, EAA)
- Design Performance Metrics (KPIs, OKRs, ROI)
- UX Metrics (CSAT, NPS, Usability, Engagement)
- Enterprise Design Systems & DesignOps Strategy
Awards & Recognition
Recognized consistently for demonstrating strong design leadership and delivering impactful product experiences.
14-Time Verizon Spotlight Award
Consistently honored for outstanding project results and design leadership.
Smart Building Innovation Award
Executed design for IoT-enabled Real Estate apps, recognized by Verdantix.
Corporate Website Award
Directed design for Verizon's site, named "Best Corporate Site" by Bowen Craggs.
Intranet Design Award
Led Verizon's intranet design, named among the "Top 10 Best Intranets" by NN/g.
CSR Champion
Recognized multiple times for leading and contributing to 75+ CSR events in association with NGOs.
Social Media Champion - Brand Advocacy
Recognized for driving company brand visibility and engagement across social media platforms.
Transformers Award - Employee Feedback
Recognized for driving employee feedback on company policies, benefits, and strategic changes.
Tools & Technologies
Experienced in a wide range of industry-standard and AI-powered design tools and technologies.
Education
A strong academic foundation that has shaped my expertise in technology, leadership, and continuous professional growth.
MS (Elec. & Comms)
Nagarjuna University
MBA (Information Systems)
Sikkim Manipal University
BS (Elec. & Comms)
Nagarjuna University
Professional & Leadership Development
Committed to continuous learning and staying at the forefront of UX strategy, AI-driven product design, and leadership practices.
IIM Bangalore
Product Design & Development
IIT Bombay
Human Computer Interaction
IIT Madras
Enterprise Design Thinking
UX Design Professional
Microsoft
UX Design Professional
IxDF
DesignOps & UX Management
PMI
Project Management
Project Management
Microsoft
AI Product Management
People Management
ISB Hyderabad
Leading People & self
AI & Prompting Essentials
Microsoft
HTML, CSS, JavaScript Specialist
W3C
Web Accessibility
NID
Design Fundamentals
Where I've Made an Impact
Partnering with leading global organizations to deliver impactful product experiences, design transformation, and business growth.
Leadership Beyond Product Design
Demonstrated commitment to social impact through CSR leadership, earning CSR Champion recognition while organizing and supporting 75+ community-focused initiatives.
75+
CSR events
10+
NGOs partnered
600+
Hours contributed
INR 2M+
Funds raised
20K+
Beneficiaries impacted
Collaborated with multiple NGO partners to drive impactful CSR programs, volunteer engagement activities, and community development projects.
Divya Disha
A community that works for child rights, education and protection.
Nirmaan Organization
An organization working on sustainable community development.
Youth4Jobs Foundation
Supporting the abilities of disabled youth through tech, training, and jobs.
Bhumi
A non-profit organization empowering children & youth through education.
Communitree
An organization creates long-term sustainable urban man-made forests.
SankalpTaru Foundation
Dedicated to restoring our planet's green cover and uplifting communities.
Testimonials
Endorsements and feedback from executives, colleagues, clients, and stakeholders who have been part of my professional journey.
Lolly Chessie
Manager - UX Design, Google
Rakshak is an exceptional UX design and UI engineering leader; his true strength lies in his incredible professional agility.
Ashish Phutela
Senior Dir - Software Engg, Optum
Rakshak is a collaborative design professional who brings creativity and ownership to his work.
Prasad Poosarla
CTO, BI Worldwide
Rakshak is a transformative product management specialist with an eye to transformative UX.
